Dispatcher/Customer Service
Innovative Air Solutions Innovative Air Solutions Mount Vernon, NY Mount Vernon, NY Part-time Full-time Part-time Full-time $18 - $30 an hour $18 - $30 an hour 1 day ago 1 day ago 1 day ago Overview:
We are seeking a Customer Service Representative to join our team.
As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.
Duties:
- Respond promptly to customer inquiries via phone, email, and live chat - Provide accurate information about products and services - Assist customers with orders, refunds, or exchanges - Upsell products and services to increase revenue - Conduct outbound calls to follow up on customer issues or sales leads - Perform data entry to update customer records - Analyze customer feedback to improve service quality Skills:
- Strong customer service skills - Excellent phone etiquette - Ability to speak multiple languages (Bilingual or Multilingual preferred) - Proficiency in Spanish is a plus - Sales experience is advantageous - Data entry accuracy - Ability to analyze information and solve problems efficiently Joining our team as a Customer Service Representative offers the opportunity for career growth and development in a dynamic work environment.
Apply now if you are passionate about delivering exceptional service and building positive customer relationships.
Job Types:
Full-time, Part-time Pay:
$18.
00 - $30.
00 per hour Expected hours:
20 - 40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a Customer Service Representative to join our team.
As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.
Duties:
- Respond promptly to customer inquiries via phone, email, and live chat - Provide accurate information about products and services - Assist customers with orders, refunds, or exchanges - Upsell products and services to increase revenue - Conduct outbound calls to follow up on customer issues or sales leads - Perform data entry to update customer records - Analyze customer feedback to improve service quality Skills:
- Strong customer service skills - Excellent phone etiquette - Ability to speak multiple languages (Bilingual or Multilingual preferred) - Proficiency in Spanish is a plus - Sales experience is advantageous - Data entry accuracy - Ability to analyze information and solve problems efficiently Joining our team as a Customer Service Representative offers the opportunity for career growth and development in a dynamic work environment.
Apply now if you are passionate about delivering exceptional service and building positive customer relationships.
Job Types:
Full-time, Part-time Pay:
$18.
00 - $30.
00 per hour Expected hours:
20 - 40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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